Avante mazda

Led by owner Frank Serpa, the team at Avante Mazda is an extension of Serpa’s 35 years of experience at all levels in the automotive industry. From mechanic to Canada’s top salesman, Serpa’s progression allows him to understand the business at every level. Naturally, he takes cars – and the people who drive them – very seriously. “Frank Serpa’s standards are extremely high, so we work together closely with him to satisfy and please the clients,” says Anne-Marie Loparco, senior manager of new vehicle sales division.

Mazda vehicles are known for their unique style, innovative safety features and trusted performance capabilities. As their engines fire, so do a driver’s sensory receptors. The interiors are sleek, the drive  exhilarating. But behind the brand also stands a welcoming and enthusiastic staff, which is dedicated to the well-being of all clientele. “Here at Avante, we put ourselves in our clients’ shoes and that way we know how they feel, and we accommodate them, and make sure that we don’t just meet their expectation, that we go above and beyond,” explains Lorrie Kwong, financial services manager of new vehicles sales division.
 
Avante operates on a full disclosure sales philosophy, meaning, nothing is kept secret from the customer. No games are played. No fees are hidden. Combined with a motto of “trust without compromise,” Avante Mazda’s business practice has earned the praise of the Canadian Automotive Dealers Association as one of Canada’s most honest places to do business. “We don’t play games with our clients – we treat them like I would treat my mother coming to the dealership; we treat them like family,” continues Loparco.

Under the expertise of Serpa, Avante Mazda has grown into a prosperous dealership by forming lasting relationships with clientele. In 2009, this phenomenal customer service also saw Avante achieve the Dealer of Distinction award from Mazda Canada, solidifying its position as a reliable name in the automotive industry. “We either do it right or we won’t do it at all. That’s the big difference,” concludes Loparco.

To learn more about Avante Mazda and their spectacular automotives, stop by its Richmond Hill dealership or go to www.avantemazda.ca